Privacy Policy
Last Updated: 14-11-2025
This Privacy Policy applies to all mobile applications published by Banaskantha Dist. Co.op. Milk Producers Union Ltd., including but not limited to Banas Dairy 2.0, Banas Talent Hub, Banas Radio 90.4 FM (“we”, “our”, or “us”). By installing, using, or accessing any of our apps, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information depending on the features of each app:
a. Personal Information (If Provided by User)
- Name
- Email address
- Phone number
- Any other information the user chooses to provide
(Only when the app requires it; otherwise no personal information is collected.)
b. Non-Personal / Automatic Data
- Device type and model
- Operating system version
- App usage data
- Crash reports & diagnostics
- Analytics data (e.g., session duration, interactions)
c. Permissions Used
Some apps may request permissions such as:
- Camera
- Storage
- Location
- Contacts
- Notifications
Permissions are used only for the functionality of the specific app and not for any other purpose.
2. How We Use the Information
We use collected information to:
- Provide and improve app functionality
- Fix bugs and enhance performance
- Respond to user support requests
- Analyze usage for better user experience
We do not sell, trade, or rent user information to third parties.
3. Third-Party Services
Some apps may use third-party tools such as:
- Google Play Services
- Firebase Analytics / Crashlytics
- AdMob (for ads)
- Payment gateways
These services may collect information as per their own policies. Users are encouraged to review their privacy policies.
4. Advertising
If an app includes ads:
- Third-party ad networks may collect device identifiers and usage patterns to show relevant ads.
- No personally identifiable information is shared by us with advertisers.
If an app does not include ads, this section will not apply.
5. Data Security
We take reasonable measures to protect user data.
However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Children’s Privacy
Our apps are not intended for children under 13 unless specifically stated.
We do not knowingly collect data from children.
7. Data Retention
We retain collected information only as long as needed for the app’s functionality, legal requirements, or support.
8. User Rights
Users may:
- Request deletion of their data and accounts
- Request a copy of their data (if applicable)
- Withdraw consent for optional permissions
To submit a request, contact us at itsupport@banasdairy.coop.
9. Changes to This Privacy Policy
We may update this policy from time to time. Updated versions will be posted within the apps and/or on our website.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Banaskantha Dist. Co.op. Milk Producers Union Ltd.
Email: itsupport@banasdairy.coop